Zhongshan Shouliang Technology Co., Ltd.
+86 17329635733
1.Will harmful substances remain after ozone disinfection?
In a period of time, a little bit will remain, but there is almost no impact on the human body.
2.Is the color flowing in the tube, is it normal?
Normally, the color cannot be seen by ultraviolet light. If the light seen by ultraviolet light is purple, it is ordinary purple light, just to better know whether the ultraviolet light is on.
3.Will the RMB anti-counterfeiting icon be displayed under the light?
Ultraviolet rays are invisible, but the phosphor is excited to emit visible light which can be received by human eyes.
4.Can I have a sample order for led light?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Sample needs 3-7 days, mass production time needs 10-15 days, for order quantity more than .
6.Do you have any MOQ limit for led light order?
Low MOQ, 1pc for sample checking is available.
7.How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
8.How to proceed an order for led light?
Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
9.Is it OK to print my logo on led light product?
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
10.Do you offer guarantee for the products?
Yes, we offer one years warranty to our products.
11.How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
4 / F, Building A, 141 Dongxing Dong Lu, Guzhen Town, Zhongshan City, Guangdong Province, China.
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E-mail: sales04@sl-uvlighting.com
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